PKon IVR - Decreased Call Volume Equals Increased Customer Satisfaction

Improve efficiency, boost productivity and enhance customer loyalty with PKon Interactive Voice Response (IVR).  Directly integrated to PKon RxNet, PKon IVR allows for customers to order refills, check refill quantity or the Rx fill status, 24 hours a day, 7 days a week, dramatically reducing your call volume.  Both customers and physicians will appreciate the voice messaging capabilities as well as the option to immediately bypass the IVR prompts and speak directly to the pharmacy staff. 

Fully-supported by SRS, PKon IVR can easily reduce call volume by 50% creating a quick and measureable Return on Investment (ROI), allowing you to spend more time with your customers!

Click on the brochure link for additional information. If you still have questions, contact us today for a personal response.


View PKon IVR PDF brochure*


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